Speaking and Listening
Having great communication skills and being confident to talk, understand body language and using social media responsibly are just some of the things which employers want staff to have. We may be a great online communicator but what about offline ? How can do we develop ways to use these skills and get confident in communicating to anyone we come into contact ? Check out the Facework Challenges below to find help.
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Speaking and Listening
“My advice when it comes to being a better communicator is to get confident at telling your own unique story. Practice, practice, practice and ask for kind feedback.”
Facework Student Kalimpong
Most of us have no problem speaking and listening when we are talking about something we love with our mates, but there is a real difference between “banter” and being able to communicate effectively in a formal work setting – especially when we have to talk to strangers ! Funny that, when we were kids we were told not to speak to strangers, but in a work setting customers will start off being strangers and we need to learn to speak professionally to everyone we come in contact with.
This module and the Challenge sheets we’ve created will help you see the importance of good speaking and listening skills in the work place and how to get good at understanding others (and where they are coming from !) We’ve also recorded some young people who have just started work who talk about speaking and listening here →
Online Learning Resources
Here below are tons of other resources which we've picked from the web which are all about speaking and listening. Let us know of other youtube clips, adverts, songs, apps or quotes which you find online which you think help bring this topic to life!
Accounting for different needs - Diversity: Dance Group
Accounting for different needs - Equality and diversity app
Go to siteAccounting for different needs - Forget Yourself
Go to siteAccounting for different needs - Quote image
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Accounting for different needs - Quotes
Go to siteAccounting for different needs - Understand each other’s needs
Go to siteAsking open questions - How to Ask Open Ended Questions
Go to siteAsking open questions - Open-ended articulation app
Go to siteAsking open questions - Teachers' Perspective
Being hear - Over app
Go to siteBeing hear - Quotes
Go to siteBeing heard - Communication is a key
Go to siteBeing heard - Image
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Following up - Asking Follow-up Questions
Go to siteFollowing up - How Do I Ask Follow-Up Questions
Go to siteFollowing up - Image
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Following up - Just do it! app
Go to siteFollowing up - Tactics for asking good follow-up questions
Go to siteSharing self interests - instagram
Go to siteSharing self interests - Spotify
Go to siteUsing body language - 10 Ways to use body language to get what you want
Using body language - Amy Cuddy: Your body language shapes who you are
Using Body Language - Body Language For Dummies app
Go to siteUsing Body Language - Body language guide app
Go to siteUsing Body Language - Quotes
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